Wholesale Terms & Conditions

Wholesale access is currently limited to existing approved wholesale customers only.
Kaisercraft Australia Pty Ltd is not accepting new wholesale applications at this time. Wholesale purchasing is available exclusively to customers who have previously been approved and issued wholesale access.

Wholesale Trading Terms & Conditions

Wholesale accounts are available to registered businesses only. Kaisercraft Australia Pty Ltd supplies wholesale products exclusively to approved businesses that operate their own online store or physical shopfront.

Wholesale purchases can only be made via our website using an approved wholesale login.

Ordering & Shipping

  • Minimum order value is $65 AUD, which qualifies for free shipping.

  • Orders under $65 will incur a $10 shipping fee.

  • Express shipping is available for an additional fee; Kaisercraft does not cover the cost of this.

  • All orders must be placed through our wholesale ordering platform.

  • Orders are processed in the order they are received.

  • We aim to dispatch orders from our Geelong Online Warehouse within 2 business days. Please allow additional processing time during busy periods (e.g. Sale Days and December).

All orders are dispatched via Australia Post using regular post by default. If express post is selected at checkout, it will be used accordingly.

Estimated delivery times:

  • Within Victoria: 2–4 business days

  • Other Australian states: 3–7 business days

Our Online Warehouse and Head Office are closed on weekends and public holidays.

Returns

  • Damaged or faulty items must be reported within 14 days of receipt, with photos provided.

  • Kaisercraft is not responsible for return freight costs when:

    • Incorrect stock is ordered by the customer

    • Items are returned due to change of mind

Intellectual Property

Our finished products must not be altered, rebranded, or repackaged for resale under another brand name. This includes, but is not limited to:

  • Removing or covering our branding or labels

  • Replacing our packaging with your own

  • Selling our finished products under a different business or product name

Using our materials as components in your own creative projects for resale is permitted.
For example:

  • Using our cardstock to create handmade cards or invitations sold under your own brand

We value the creativity of our wholesale partners and are proud to support makers and small businesses who use our supplies in their work.

Payment Terms

We do not offer payment terms. Full payment is required at the time of order via our wholesale ordering platform.

Accepted payment methods include Shop Pay, Google Pay (GPay), PayPal, and major credit cards.

Contact Us for More Information