Wholesale Trading Terms – Instore & Online

Customer details

The following information is required to process your wholesale application:

• Business Name (Trading Name)
• ABN
• Contact Name
• Contact phone
• Contact Email.
• Delivery Address (not required for in store purchases)

General conditions

• Minimum order value must reach $150 inc GST after discounts.
• Only available on Kaiser branded product
• Payment made at time of purchase.
• 50% off RRP excluding Multibuys, Gift cards, Clearance product and not to be used with any other existing or promotional offers.
• Not to be used in conjunction with our loyalty program
• Terms & Conditions subject to change without notice

 Online exclusive

Ordering & Shipping >

• Minimum order is $150 inc GST,
• Free standard shipping in Australia
• Products to be ordered in the pack quantities listed on the wholesale website.
• Orders to be placed through our wholesale ordering platform.
• Orders are shipped in priority of receipt.
• Kaisercraft does not cover return costs for incorrect ordering or change of mind.
• Kaisercraft does not cover the cost of requests for express shipping.

Returns Policy >

• Refunds of exchanges for damaged or missing stock will only be considered within 10 business days of receiving your order. Full terms and conditions for our refund policy can be found at https://www.kaisercraft.com.au/pages/copy-of-delivery-returns

 Payment>

• Payment for all orders must be made on our ordering platform at the time of submitting your order.

 For further enquiries please contact Head Office